Delegation is the opportunity for others to learn what you already know well. You give others the chance to learn and grow, especially if you delegate with authority and empowerment. And, by delegating you have the opportunity to move from your comfort zone into the unknow, the really...…
I am a big proponent of seeking out conflict and picking fights , sounds harsh, but hear me out. It is in conflict that we have healthy dialogue and find the truth in relationships, organizations, and just generally have the opportunity to set things right. Lack of conflict is either ...…
Without a defined and followed process you are reinventing your work each and every day. Your work is not repeatable, and as such it can’t be used as an experiment. If there is no repeatable experiment there is no systematic learning…
Cleaning on a regular basis is tedious and never ending and it just feels like it should be something you check off and never have to do again. And that’s what most of us do. Which means we aren’t cleaning at all, instead we become very good at disaster recovery…
If you can’t squarely say I screwed up. If you can’t put the word “I” in there. If you can’t say “I did this and it was wrong”, or “I did that and it went really badly” or any other combination of complete no-nonsense, full acceptance, with no excuses in between, statements about what...…
Something isn’t right and you can’t believe the other person just doesn’t get it, and fix it, anyone in their right mind would see this. You wait, and you wait, and you get more and more frustrated and that frustration turns into anger that just bursts out. The recipient, not being a ...…
Getting the details right, sweating the small stuff, being really careful to make sure everything that matters is covered, means having enough detail about the really important stuff to know what you have is right. Right? Sort of. If you go too far, start detailing the things that don...…
What stops us from moving forward isn’t beyond our control. It’s a problem we have, it’s messy, and we don’t really want to deal with it, so we pretend that there are newer, shinier things that we need to do to fix the problem. Whatever thing we made up to be the problem that keeps us...…